- 800-650-5921
- Find A Store
Get help in emergencies big or small.
With the fastest call response time, you can go anywhere with this completely mobile medical alert and reach our Certified Urgent Response Agents at the touch of a button. And when you add Lively’s Fall Detection service, you’ll be connected to an Agent when a fall is detected, even if you’re unable to press the button.
![Woman on stool wearing Lively Mobile2](http://images.ctfassets.net/orf4d9wgx51u/14slr4XmaUz2lMsF00OX4Q/beccade48c22477d4bfa83596d815b6b/end-user-on-stool-lm2.png)
Our all-in-one medical alert gets help at the touch of a button.
- Fastest call response time*
- Enhanced GPS
- Long-lasting battery
- Waterproof
- Fall Detection available
- Confirm device status with Health Check button
FSA/HSA/HRA eligible More Info
Plus monthly plan, activation fee and taxes.
Includes free shipping.
Lively Mobile2 helps keep you safe at home and on the go.
![](http://images.ctfassets.net/orf4d9wgx51u/1TpstzdyUnwbos4iNkmn08/61dca05867cdc2ffc8bb7b79fe3d9ff7/feature-lm2-on-woman-outside.jpg)
Completely mobile.
No additional equipment or base station required. Lively Mobile2 is designed to be taken anywhere.
![](http://images.ctfassets.net/orf4d9wgx51u/k2JfOCCxnd38p00I7J7di/8e85ede8e7e5aa61418445a05bad0d53/feature-lm2-on-woman-bathrobe.jpg)
Waterproof.
Lively Mobile2 is waterproof, so can wear it in the shower, where most falls occur, in the rain or at the pool.
![](http://images.ctfassets.net/orf4d9wgx51u/7hzBL54tQhU5KxPmVA452l/b0d937e43000210d8cdaed1c1881cbf2/feature-lm2-on-hip.jpg)
Many ways to wear.
Lively Mobile2 is easy to wear wherever you go. Clip it on your belt, carry it in your purse or wear it around your neck on the Fall Detection Lanyard.
Safety for you. Peace of mind for loved ones.
![](http://images.ctfassets.net/orf4d9wgx51u/yNtkCdJr3Uij9rpcPdwlV/c465e2c2104f8640123a73f7111419f7/one-touch-service.jpg)
Help in emergencies, 24/7.
With one touch of the Urgent Response button, you will be connected to a certified Agent who will assess the situation and send the help that’s needed.
Learn More![](http://images.ctfassets.net/orf4d9wgx51u/3LTWJZsLdwErNTaGVobUUB/1a4fdb37c641d137e8ea1b2014c2e0d2/urgent-response-agent.jpg)
Falls happen. Be prepared.
The fall detection feature on the Lively Mobile2 can sense if you’ve fallen and will automatically connect you to an Agent, even if you’re unable to press the button.
Learn More![](http://images.ctfassets.net/orf4d9wgx51u/4oXbQr8ARueLulffTzT9Hw/1d241554ca8822a9f0bb33043f1a4b54/notified-through-link.jpg)
Loved ones will be notified.
If you contact Urgent Response, designated friends or family members will receive an alert on their smartphone through the Lively Link app.
Learn MoreWith Lively plans, you're getting more than just a medical alert.
In addition to helping keep you safe, Lively services can also help improve your overall health and well-being. We can connect you with community events, find options for meal delivery, refill prescriptions over the phone and much more.
![](http://images.ctfassets.net/orf4d9wgx51u/OADccPwfvvcjm0HZwZsYb/8c5da4367009b984859314e7f4cf713e/scott.png)
Plans & Pricing
Choose between two plans. All plans include:
100% U.S. based customer service
24/7 access to Ask Lively and Urgent Response
Ability to switch plans anytime
No long-term contract or cancellation fees
Fast & reliable nationwide coverage
Automatic bill payment & paperless billing
Basic
$24.99
per month*Plus $2.43 admin/regulatory fee & taxes
Feel safe in life’s emergencies with our 24/7 Urgent Response service.
- Ask Lively
Whether you want to learn about your new device, look up a number or get directions — our team is here for you.
- Urgent Response
In emergencies big or small, certified Urgent Response agents can help, 24/7.
- Lively Link
Friends and family can get alerts on their smartphone if there’s an emergency.
Premium
$34.99
per month*Plus $2.43 admin/regulatory fee & taxes
Live a healthier life with access to nurses, doctors, and Care Advocates.
- Ask Lively
Whether you want to learn about your new device, look up a number or get directions — our team is here for you.
- Urgent Response
In emergencies big or small, certified Urgent Response agents can help, 24/7.
- Lively Link
Friends and family can get alerts on their smartphone if there’s an emergency.
- Care Advocate
Work with experts to create a personalized plan to meet your health and wellbeing goals.
- Nurse On-Call
Medical advice from nurses and doctors anytime, even nights and weekends.
![](http://images.ctfassets.net/orf4d9wgx51u/6Z2ZbRZMkSpdYGC5wRYNbl/1ab57ec6becbc2c3cf34ff64b07f149c/smiling-purple-sweater-lady-lm2.png)
Add Fall Detection to your plan.
$9.99
per monthWhen you wear your Lively Mobile2 medical alert device around your neck on our specially designed lanyard, it can sense if you’ve fallen and will automatically connect you to a certified Urgent Response Agent, even if you’re unable to press the button. Your Agent will confirm your location, assess the situation, and get you the help you need.
*Does not include local surcharges and government taxes.
As part of the Urgent Response and Lively Link services, Lively uses geolocation information from your device. For Urgent Response, we use location information from your device to help determine your location so that our care agents can provide location information to third-party providers, including emergency responders and/or your authorized emergency contacts in case of an emergency. For Lively Link, with your permission, family and friends can view your location and changes in your daily activity.
Lively Mobile2
Yes. The Lively Mobile2 includes a built-in accelerometer to detect falls.* The accelerometer senses your body movement and patented algorithms evaluate any sudden changes. It can even tell the difference between dropping the device and an actual fall.
When a fall is detected, the Lively Mobile2 will automatically call our Urgent Response Agents even if you are unable to press the button. You also always have the option to cancel the call if it was in error or you don’t need assistance.
Fall Detection is available as an add-on feature for $9.99/month.
*Fall Detection does not detect 100% of falls. Users should always push their button when they need help, if possible. Button signal range may vary due to device sensitivity, battery strength, and other environmental factors.
Yes. Newly purchased products from Lively come with a 1-year warranty that protects against manufacturing defects. If your product fails within the first year and you think it may be due to a manufacturing defect, please contact Customer Service for assistance.
For information on our extended warranty, Lively Protection Plan, please contact Customer Service at (800) 463-5412.
Yes. The Lively Mobile2 comes with a clip accessory for attaching the device to your pockets, bag or clothing, a magnetic lanyard for wearing around your neck, and an easy-to-use charging dock to keep your device charged when not in use. A large-print user guide is also included to help get you started.
The battery will last up to 40 hours of standby time in between charges. Varying conditions such as your network coverage, device usage, and ambient temperature can impact your standby time. It is recommended to charge your Lively Mobile2 every night or when not in use with the included Charging Dock.
If you are using Fall Detection your Lively Mobile2 device will actively analyze your motion whenever it’s powered on, which will also affect the battery life.
There is a battery indicator located on the back of the Lively Mobile2 above the battery icon. The battery indicator lets you know the status of the device’s battery level. An audio alert will play when your battery is low, letting you know if it needs charging.
Yes. The Lively Mobile2 is waterproof which means you can safely use the Lively Mobile2 in the shower. The Lively Mobile2 is rated to be gently submerged in up to 3.3 feet of water for up to 30 minutes.
Water in the device may impact the audio of the two-way speaker. Gently shake device to dislodge water.
The charging dock is not waterproof. Do not place the charging dock in areas where it can get wet. If your device happens to get wet, please be sure to dry it before placing it into the charging dock. Failure to do so may cause an electrical shock or fire hazard.
Your device is completely mobile with fast and reliable nationwide coverage. You can use your Lively Mobile2 at home or on the go, wherever you have cellular service.
Potential emergency situations:
- You’re having trouble breathing.
- You have a weird tingling in your arm, and you are not sure what to do.
- You slipped and fell in the shower.
General assistance or cautious situations:
- You locked yourself out of your house without the keys.
- You are driving and are lost.
- You heard a strange noise on your roof.
- You think someone is in your house.
Though we have listed some typical use scenarios, if you’re ever in doubt call Urgent Response and our caring team will assist you.
*Fastest call response time based on “GreatCall review”, TechRadar.com (March, 2022).
Here’s more from Lively.
swipe for more
scroll or use your arrow keys for more
scroll for more
use your arrow keys for more