Medical Alerts

Get help in emergencies big or small

All our devices allow you to call Urgent Response at the touch of a button.

Lively's medical alert, smartphone, and flip phone sit next to each other. The phones display their menus.

Need fall detection?

Add to any Lively Mobile2 plan

Lively Mobile2

Wear as a pendant, on a belt clip, or just keep it in your purse.

Fast call response time
Fall Detection available
Long-lasting battery
FSA/HSA-eligible

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Jitterbug Phones

Our easy-to-use phones allow you to get help at the touch of a button.

Built-in Urgent Response button
Big buttons and large screens
Loud speakers
Long battery life

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Urgent Response

Life can be unpredictable, but with Urgent Response, available on all Lively products, you can be ready for anything it throws your way. At the touch of a button, Urgent Response connects you to certified agents who can help, 24/7.

Emergency support and follow-up

Our highly trained agents, certified by the International Academies of Emergency Dispatch, can connect you with emergency services, roadside assistance, a trusted caregiver, and more. They’ll stay on the line until your situation is resolved.

Personal emergency profile

The critical details you choose to provide in your profile empower Urgent Response agents to provide even faster, more personalized assistance.

Reliable nationwide coverage

Urgent Response is available anywhere in the country that cellular coverage is available.

Keep loved ones notified in an emergency

The Lively Link App keeps friends and family updated on your health and safety. They just download the app and will receive an alert on their smartphone whenever you call Urgent Response.

For more than just emergencies

Two Lively agents work at their desk at a call center.

Our certified agents can get you the help you need in any situation, big or small, such as if you:

Feel short of breath
Become lost
Lose your keys
Don't feel safe
Forgot your medicine while traveling

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More about medical alerts

Does Medicare cover medical alerts?

“Will Medicare pay for medical alert systems? Is a personal emergency response durable medical equipment? Will Medicare Part B pay for a personal emergency response system for Mom?” These are common questions among older Americans, their families and friends looking for an extra layer of safety, security, and peace of mind as they age in place. We've got answers.