Helping you stay safe, everywhere you go
Lively® Mobile Plus Personal Emergency Response System (PERS) helps you maintain your independence.
What is the Lively Mobile Plus Personal Emergency Response System?
Lively Mobile Plus is a Personal Emergency Response System (PERS) that is offered to you as a Kaiser Permanente member featuring a special onetime device fee of $10 and a choice of two service plans starting at $19 per month. It’s easy to take advantage of this offer by calling 1-800-205-6548.
Lively Mobile Plus medical alert works anywhere you go1, inside or outside, and it is waterproof2. It can be worn around the neck or on a belt clip. Anytime you press the button it will connect you with a trained Urgent Response agent 24/7 giving you and your caregivers added peace of mind.
And for family, friends, and caregivers, there’s a Link smartphone app. With your permission, they can be kept informed about any of your care needs.
Push one button for help at any time.
We all want to feel safe. Even if you carry a mobile phone, you don’t know if the person you call to help will answer. And sometimes, it is not clear if quick help is needed. The Lively Mobile Plus device offers:
An extra layer of support with a push of a button, at home or on the go1
Urgent Response agents who can help identify additional community support or services
A connection between you and your family, friends and caregivers through the Link smartphone app
Give your family, friends and caregivers peace of mind with Lively Link.
The Lively Link smartphone app is free and connects with your Lively® Mobile Plus device. The Link app features:
Exclusive Kaiser Permanente notices
Easy access to find Kaiser Permanente doctors and locations
Caregiver tools & resources
Learn more about the Link smartphone app.
Upgrade to get Fall Detection and additional services.
Add Fall Detection and additional Kaiser Permanente member assistance to your Lively Mobile Plus. With Fall Detection, when Lively Mobile Plus detects that you have fallen, it will automatically3 call an Urgent Response agent who can help or send help to you. And because most falls happen in the shower, the bathtub or on rainy days, Lively Mobile Plus is waterproof2.
More about upgrade benefits
Upgraded members can press their Lively Mobile Plus button to speak with an agent and receive Kaiser Permanente member assistance. Our agents can help you locate a Kaiser Permanente doctor or location, connect you with a Member Services representative in your area, or connect you to other value-added service programs.
Additional services include:
Education and reminders on all the program services
Seasonal wellness and public service announcements
General wellness and enrollment reminders
Ready to enroll?
Take advantage of this offer!
Our agents are standing by and ready to help enroll you into the program. We hope you will take advantage of this offer. Questions? Call us anytime.
Common questions
The Lively Mobile Plus is a value-added service for Kaiser Permanente Medicare members. The special rate includes a one-time $10 device fee and the choice of two service plans starting at $19 per month or an upgraded plan of $26 per month.
Having a PERS device provides access to urgent response agents who are highly trained in emergency and non-emergency situations. It provides push-button access in the event you need assistance, such as if you are locked out of your home, experience car trouble, are in potential danger, or are experiencing a medical emergency.
Fall Detection is an added feature available. For more details about this feature, please call our agents at 1-800-205-6548.
Here are a few potential emergency situations where you would want to press your button:
You experience trouble breathing, unusual body aches, pains, or tingling, and are unsure of what to do.
You slip and fall at any time or place, including while in the shower2
You’ve lost your key and are locked out of your home or car.
You need help getting to a location and or are lost while walking or driving.
You hear a strange noise or feel unsafe.
Disclaimers:
1 Coverage limits may apply.
2 Waterproof rated for up to 3 feet for up to 30 minutes.
3 Fall detection does not detect 100% of falls.
Offer includes one device per calendar year.
Questions? Contact us.
Get answers to questions and learn more about ways Lively helps aging adults stay independent, healthy and safe. We're available on Pacific time Monday–Friday from 8 a.m.–6 p.m. and Saturday from 10 a.m.–4 p.m.