Jump to main content

Buy one, get one free! Purchase any device at the current price and get another of equal or lesser value for free when you call 866-932-6599.

Best Buy Health
lively.com
A woman smiles and holds a smartphone to her ear.

Basic Plan for Phones

Unlimited talk and text plus answers to everyday questions

starting at $14.99/mo

+ taxes and fees

Unlimited talk and text

Stay connected with friends and family.

Ask Lively

Call our caring team anytime, day or night.

Lively Rides

Need a ride? Let our team schedule one for you with Lyft — no app needed.

A personal experience you won’t find anywhere else

Basic Plan for Phones

Unlimited talk and text plus answers to everyday questions

starting at $14.99/mo

+ taxes and fees

Unlimited talk and text

Stay connected with friends and family.

Ask Lively

Call our caring team anytime, day or night.

Lively Rides

Need a ride? Let our team schedule one for you with Lyft — no app needed.

A woman smiles and holds a smartphone to her ear.

A personal experience you won’t find anywhere else

Ask Lively

With years of experience, our 100% U.S.-based caring team also goes through special sensitivity training, but this alone isn’t what sets us apart. It’s that we share a genuine passion to be truly helpful. We take pride in going above and beyond in answering all your questions, no matter how big or how small.

Friendly device support

Whether you want to send a text message, share photos, or even update contacts on your Jitterbug phone, our caring team can show you how.

A helpful personal operator

From looking up and dialing numbers for you to providing driving directions and the local weather, we’re here to help. There’s no question too big or small.

100% U.S.-based advisors

Anytime you call, we treat you like family. Our kind and knowledgeable caring team is specially trained and will take the time to listen and help you with whatever you need.

Easy access to help

One-button touch gets you access to our caring team any time of the day or night. Call as often as you like.

We treat you like family

Video shows several Lively Care Advisors at work at a call center as they talk about the ways they serve customers.

Our caring team knows how to get you the help you need in any situation, big or small, such as if you want to:

  • Talk if you're feeling lonely

  • Make a reservation

  • Look up a number

  • Schedule a ride

  • Get medicine while traveling

Whenever I have phoned Lively, the agent is always extremely helpful, courteous, and patient with my issue.

– Marjolijn D.J.

Lively Rides

Our team can schedule a Lyft ride for you — no app needed. Anytime you need a ride to get to an appointment, the store, or to visit friends, we can schedule one for you. Just dial "0" on your Jitterbug phone. We’ll let you know the estimated arrival time and cost.

A smiling elderly woman holds a Jitterbug smartphone to her ear

Lively and national ridesharing company Lyft can provide you with rides so you no longer have to rely on friends and family. Wherever you’re going, we can schedule a ride for you.

All Lively plans include:

100% U.S.-based customer service

No long-term contracts or cancellation fees

Ability to switch plans anytime

Fast and reliable nationwide coverage

Ready to buy?

Select Basic when you shop for phones.

Want help choosing? Ask our experts.

Prefer to buy in person?

Find a store near you

Common Questions