Premium Plan for Medical Alerts
Health and wellness resources, plus help in emergencies
$29.99/mo
Limited time
+ taxes and fees
All Basic plan features
Help 24/7 for everyday questions or emergencies and the Link App for caregivers.
Care Advocate
Experts can connect you with resources and support to meet your health and wellness goals.
Nurse On-Call
Get medical advice and prescriptions from nurses or doctors, anytime.
Add fall detection to your plan for just $9.99/mo.
Premium Plan for Medical Alerts
Health and wellness resources, plus help in emergencies
$29.99/mo
Limited time
+ taxes and fees
All Basic plan features
Help 24/7 for everyday questions or emergencies and the Link App for caregivers.
Care Advocate
Experts can connect you with resources and support to meet your health and wellness goals.
Nurse On-Call
Get medical advice and prescriptions from nurses or doctors, anytime.
Add fall detection to your plan for just $9.99/mo.
Care Advocate
Care Advocates can connect you with resources and support to help you improve your health and wellness, including connecting you to community programs, financial resources, and more. Your Care Advocate will work with you to identify areas of your life you'd like to focus on, help you set goals, and provide the expertise to help you reach them.
Personalized care and support
You’ll be paired with a Care Advocate to help you identify and reach your goals, big or small.
Help with your day-to-day needs
Whether you need food delivery, help with utilities, cleaning services, or more, we’ll sort out how you can get it.
Reach your financial goals
We’ll connect you with resources or services to help you with your taxes, budgeting, estate planning, and other financial goals.
A health and wellness boost
We’ll make connections to community events, the right personal trainer, a nutritionist, and more.
For us, it's personal
Care Advocates develop a personalized plan to improve your overall health and well-being. They will work with you to identify areas of your life you'd like to focus on, help you set goals, and provide expertise to reach them in areas such as:
Community programs
Financial resources
Access to meals
Trusted local resources
Nutrition and weight management
The plans that you offer are very reasonable. The staff is very friendly and knowledgeable and will do everything they can to help solve any issues.
– Nora V.
Nurse On-Call
Nurses or doctors can provide medical advice anytime, even nights and weekends. Simply contact Nurse On-Call to ask a medical question or to get prescriptions and refills for common medications. No insurance or co-pay is needed.
You can ask any kind of medical question and get information and advice about symptoms.
With Premium, you also get everything in Basic
Urgent Response
At the touch of a button, Urgent Response connects you to certified agents who can help in emergencies big or small, 24/7. They’ll confirm your location, assess the situation, and get you the help you need.
Link App
Our smartphone app keeps friends and family updated on your health and safety. They can view your location and changes in your daily activity, and even see if your device is on and how much battery life it has.
Ask Lively
Call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we're here for you.
All Lively plans include:
100% U.S.-based customer service
No long-term contracts or cancellation fees
Ability to switch plans anytime
Fast and reliable nationwide coverage
Ready to buy?
Select Premium when you shop Lively Mobile2.
Add fall detection to the Lively Mobile2.
The fall detection feature on the Lively Mobile2 can sense if you’ve fallen and will automatically connect you in seconds to an agent, even if you’re unable to press the button. Be prepared when falls happen, for just $9.99/month.
Prefer to buy in person?
Common Questions
All Care Advocates are licensed social workers with Master’s degrees in the states in which they reside.
Care Advocates can help you with many personal goals, such as:
Health and wellness: They'll help you connect with community events, the right personal trainer, nutritionist and more.
Day-to-day activities: They'll help you find resources for food delivery, household needs, cleaning services and more.
Finances: They'll find the resources to help you with your taxes, budgeting, estate planning and other financial goals.
For certain areas of expertise your Care Advocate may connect you with professionals in specialized practices that can address your questions and concerns.
To connect to to Nurse On-Call:
Lively Mobile Plus users: Press the Call Button on your Lively Mobile Plus and tell the Urgent Response Agent that it isn’t an emergency and you would like to speak to Nurse On-Call.
Jitterbug phones users: Call the “Nurse On-Call” contact found in your Phone Book.
Once you are connected to Nurse On-Call, a Current Health representative will answer your call to assess your needs and identify your state of residence. The representative will then transfer your call to a registered nurse in your state. If the nurse determines it is necessary, a callback from a doctor will be arranged to further assist within 30 minutes.
Urgent Response is NOT a substitute for 9-1-1. Urgent Response agents are professionally trained and certified to provide assistance in any situation, including urgent situations. However, Lively strongly recommends that if you believe you are experiencing a critical, emergency situation, always bypass Urgent Response and contact 9-1-1 directly.
Some situational examples of when NOT to use Urgent Response and call 9-1-1 directly instead include:
Fire
Heart attack/stroke
Robbery/break-in