Lively Mobile2

The Lively 2 mobile came very fast with quality packaging and instructions. Definitely read the instructions before using because you are supposed to activate your account first before charging the unit. It does boast fall detection --- I tested it and it does indeed work. Just be careful not to drop it by accident; although if you do it gives you the opportunity to press the button to cancel the call.A few Pros I notice: - Its waterproof and can go with you into the shower, in case you have a fall in the shower or swimming -When I tested the fall detection, I was speaking with a live agent within 20 seconds -It comes with a charging dock, a belt clip, and a lanyard, which you prefer -It connects to the Lively app so your loved ones can get alerted if you have a fall or anything The Cons -The plan pricing is $25/month for basic, $35/month for premium -- plus it seems there is an added $10/fee for the fall protection ; This can get pricy after a while if you have a fixed income or on a tight budget -There is no volume control on the device - this would be helpful -The customer service is not exactly knowledgable about the product It is a great idea and useful tool, but for me it is just too pricy, the customer service center is still developing --- overall, I think it has a few kinks to work out before I would recommend it to others.

by Njmomof3, 1 year ago

The mobile Lively came in a small box with everything that's needed to activate and use it. In the box, you have the mobile Lively 2, the charger that has a USB-C input, a belt clip, instructions, and the necklace band. Creating an account is easy to do when online. There, I can see the emergency contact information, the monthly usage, and manage the account profile. On the account, you could also list medications, doctors, vehicle details, and more information to make it easier if a call is made. There is also a form called a personal emergency profile form. This will give information about the person wearing the Lively. Also included are the emergency contacts, which are two of them, and there's plenty of information in case there is a call for an emergency. Setup is easy. You have step-by-step information on the website, and it didn't take long to finish it. On the Lively, there is a speaker on top and a microphone on the bottom, and they are both of good quality.  You can hear clearly, as if you're using a speakerphone call. To wear the Lively, you have three different ways. You can put it in a purse or a bag. The second would be to put it on the belt clip that is included, and the third one is to wear it around the neck, which I found perhaps the easiest to carry around all day long.  The battery life lasts for about two days. But the instructions do say that when you're not using it, to drop it in the charging station so the user can have it on all day and at night. When at sleep,  just put it away in the charging station if it's nearby. And if an emergency comes about, it can just reached to press the button. I also like that it has a power button on the back to turn it on and off. But you don't have to; it's best to have it on all the time. On the back, there are two lights. One of them is for the battery life. Green means it's fully charged. Also, it turns amber when it has a low battery and red when it needs to be charged. On the opposite side, there is another light. This is the cell phone signal indicator, which is green when it has a full signal, like having all bars on a cell phone. It can give you an amber light if it has a less than perfect signal and red if you need to move somewhere else to get a better signal. I tested it out in different places of the house, and it worked even in the basement. As for customer service, it was good. I called Mobile Lively and they have an automated system. If you don't want to wait in line, they can call you back. I was able to get a call back within 3 minutes and I talked to Cindy because I wanted to know if there are other languages, other than English, that they answer when they receive an emergency call. Their primary languages are both English and Spanish. Overall, I feel better having Mobile Lively 2 because if anything happens to my mother, either a fall or even if it's a medical question that she needs an answer to, she has the ability to do so without her cell phone because sometimes she will leave her cell phone somewhere else and I can't get a hold of her. So this will give the family and friends peace of mind to feel better when we're not around. She can wear it all day long, including while taking a shower, because it is waterproof. There is a monthly fee, and I wish it was a little bit lower like many other subscriptions that I have. Perhaps the more people sign up, the price can come down. There is also an annual option to save instead of paying monthly

by AngelM, 1 year ago

The Lively Mobile 2 All-In One Medical Art comes with a lanyard cord to use around your neck. The device charges rather quickly. There is a battery indicator light, and service indicator light. In addition to a power button. The device also comes with a charging dock and a clip accessory. When using the clip accessory, the fall detection feature will be disabled. I carried the Lively around my neck for approximately a week. When exercising, bending, and moving about, the device did not go off. It really can tell the type of moments that are made. However, when I accidentally dropped the Lively from around my neck it did trigger an accidental call to the Urgent Response Center. The Lively device let me know that they would be connecting me to an agent and that if I wanted to stop the call, to place the button. Instead, I let the call go through and let the response team know that I was doing a test call. The volume was clear, they were notified under approximately 30 to 60 seconds. They where able to locate my exact location and identify who I was. The person speaking on the phone was calm. I first identified my name and that I was testing the product. We went through a series of questions, and once finished hung up from the call. When you first place the lanyard around your neck, the device will let you know it is activated and working. Also, when putting it in the charger dock it will let you know that it is charging and/or if it is fully charged. Overall, think this is a great product. Was very impressed.

by TayTay, 1 year ago