Ask Lively

About Ask Lively

At Lively, we provide a personal experience you won’t find anywhere else. Kind and knowledgeable, our Care Advisors listen carefully and take whatever time it takes to fully understand your needs.

With years of experience, our advisors also go through special sensitivity training, but this alone isn’t what sets us apart. It’s that we share a genuine passion to be truly helpful. We take pride in going above and beyond in answering all of your questions, no matter how big or how small.

It’s not just in our nature to be helpful. You could say, it’s our calling.

What Ask Lively can help you with

Have a question about your device?

Whether you want to send a text, share photos or even add names to Contacts on your Jitterbug phone, our Care Advisors can show you how.

Can we look up a number for you?

From looking up and dialing numbers for you on your Jitterbug phone to providing driving directions and even the local weather, we’re here to help.

Would you like us to schedule a ride for you?

Anytime you need a ride to get to an appointment, the store or visit friends, we can schedule it for you, letting you know the estimated arrival time and cost. Learn more about Lively Rides.