Jitterbug Flip2
User guides | Flip2
User guides offers step-by-step instructions for using and understanding your Jitterbug Flip2 phone.
Latest updates
How-tos
Our short videos and cards offer helpful instructions for using your device.
Set up Alexa with Amazon account
Set up Alexa with Amazon account
Set up Alexa without Amazon account
Set up Alexa without Amazon account
Set up the Lively skill
Setting up the Lively Skill
Disable Alexa
Features & specifications
- Large screen with big buttons
- Clear, powerful, front-facing speaker
- Long-lasting battery (up to 12 hours of talk time)
- One-touch speed dial
- Urgent Response button for help, 24/7
- GPS- and Bluetooth-enabled
- 33 pre-loaded ringtones
Common questions
Accessibility
The Jitterbug Flip2 offers a 3.5mm Headset Jack and Bluetooth capabilities. Also, Amazon Alexa allows you to use your voice to call, text, check the weather, and more.
The Jitterbug Flip2 has a large, bright color screen with large, legible on-screen font, that can be adjusted larger if required. The backlit keypad with big buttons makes it easy to dial in all lighting conditions. Also, the Jitterbug Flip2 is capable of read-out, which allows the phone to read out the on-screen menu to help navigate through the device.
How-tos
In the Settings menu, under Volumes & Sounds > Volumes > Lock Buttons. This locks the side keys, so the volume remains at your preferred level.
Use the included USB cable to connect your Jitterbug phone to your personal computer to download photos. When plugging your Jitterbug phone into your computer, make sure to use the USB connector on the side of the phone. Your phone will not be detected when using the USB cable with the Charging Dock.
Once connected, your computer will identify your phone automatically, like a USB flash drive. Please refer to your computer manufacturer or operating system documentation for additional details on how to view files from connected storage devices. This feature is only compatible with Windows XP or greater, and Mac OSX 10.8 or greater.
If you want to modify names and numbers in your contacts, you can either:
Manage your contacts directly through the handset. Please refer to the user guide for complete instructions.
Call our friendly Care Advisors who can update your contacts for you. Care Advisors are available to assist you 24 hours a day, 7 days a week. Care Advisor access is available with all Lively plans.
Register for My Account online. Here you can easily manage your contacts yourself or have someone you trust do it for you. Updates to your contacts online on My Account will automatically update your phone within a few minutes.
Fax us your list with your name and Jitterbug Flip2 phone number to 1-858-430-3710 and we will do it for you.
If you selected "Just Ask Alexa" in your Alexa setup, simply flip the phone open and say "Alexa" followed by your question. If you selected "Choose From Menu" in your Alexa setup, first flip the phone open, then scroll down to "Amazon Alexa" on the menu screen, press "OK", then say "Alexa" followed by your question. For questions related to your phone, such as calling and texting, you will need to say "Alexa, ask Lively" before your question.
General
If you do not have a Lively Plan with Urgent Response and you press the button, the display will start a countdown for 6 seconds, then place a call to 9-1-1.
Note: The Urgent Response button can be turned off in the setting menu.
Wireless Emergency Alerts (WEAs) and the Emergency Alert System allows consumers who own compatible mobile devices to receive geographically targeted, free text-like messages alerting them of imminent threats to safety or missing person alerts in their area (i.e., AMBER Alerts).
WEAs only cover critical emergency situations. Consumers can receive four types of alerts:
"National Alerts" issued by the President of the United States or the Administrator of FEMA;
"Imminent Threat" alerts involving imminent threats to safety or life;
"AMBER Alerts" about missing children; and
"Public Safety Messages" conveying recommendations for saving lives and property.
WEAs are broadcast to the geographic area affected by an emergency. If you receive the alert, it is because you are located in a geographic area that is impacted by the alert.
To receive a WEA, your phone must be WEA-capable, switched on, not on "airplane mode," and in the vicinity of and receiving service from a cell tower of a wireless carrier that participates in WEA.
Adjusting your alert settings
WEA alerts don't cost any money, and you can adjust the alerts you get in your phone's settings. The FCC prohibits consumers from blocking national alerts. Therefore, while you can adjust your alert preferences, you will still receive nation-wide alerts.
Need more help?
Give us a call
If you have additional questions, please call our Customer Service representatives, available weekdays 7 a.m.–10 p.m. ET and weekends from 9 a.m.–6 p.m. ET.